Ascot Vale Leisure Centre

Coronavirus (COVID-19) Updates

Please read the following important information regarding COVID-19 Coronavirus

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.
 

 

Resources in other languages

Every test helps us stay together; As a famly, As friends, As worker, As a community. If you have sypmtoms, Get tested. Even if you've been tested before. Getting tested is free for everyone. And it help us stay together.

For translated infomration in your language, visit coronavirus.vic.gov.au/translations Authorised by the Victorian Government, Melbourne.

NEMBC - multilingual lockdown explainer

COVID-19 testing experience videos

DHHS How to safely wear a facemask videos

Family Safety During COVID-19 brochure

Update - 17/06/2021

We’re thrilled to inform you that the Government restrictions have lifted in Metro VIC, and we are all set to officially open from Friday 18 June!

This means, as a community, we can start moving together again!
 
We will re-open with density limits in accordance with Government directives. Please check our timetable and refer to signage in our Centre for details.
 
Bookings will be required to access our facility and programs at this time. Following social distancing rules and state regulations, we are limited to the number of people in each room and class as well as the venue overall. Please click here to book your visit.

Masks will be required indoors. Your face mask must be worn when visiting our centre except when in the pool, strenuously exercising or drinking.
 

Your Memberships and Passes

All memberships will continue to remain on FREE suspension unless you choose otherwise.

If you wish to return, your options are;

  • Reactivate your membership HERE.
  • Remain on free suspension and pay casually.
To view a list of our casual fees and charges please click here.


Here is what you need to know:

  • Health Club will reopen Friday June 18 with limited capacity
  • The 25m pool and Warm Water Pool will reopen Friday June 18 with limited capacity
  • Limited Group Fitness classes will recommence from Friday June 18
  • Bookings are required for all visits
  • The Sauna, Steam Room and Spa will remain closed    
  • The creche will remain closed
  • Learn to swim lessons will not be recommencing at this stage
  • QR check-in is mandatory for all visitor
  • Mask must be worn except when you are in the pool, strenuously exercising or drinking
  • Memberships will remain of free suspension unless you choose to reactivate     
To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website.
 
Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.
 
We can’t wait to see you!
 
Remember: Don’t Make It a Task. Wear Your Mask.

Read more here VIC Government Update

 

Update - 09/06/2021

Following the State Government directive, lockdown restrictions remain in place for Metro Melbourne, meaning we will remain closed until further Government direction. 

While we have seen some freedom for Metro Victoria, these easing restriction unfortunately do not include Community Leisure facilities like ours. 

Read more here VIC Government Update 

Restrictions are subject to change in line with the extended circuit breaker lockdown revisions from the State Government.  

Your Membership    

  • Your membership will be placed on a free suspension for the further 7-day closure period. 
  • All future bookings you have made (for the closure period) will be cancelled.   
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.    
  • We will be giving you FREE access to the Home Fitness Network during the closure period, see below for more information. 

Current Restrictions 

Restrictions still apply in line with circuit breaker lockdown revisions from the State Government. 

  • the five reasons to leave home will no longer apply in metro Melbourne. 
  • the existing 10-kilometre limit will be increased to 25 kilometres. 
  • Travel to regional Victoria is a no go for now. 
  • Restaurants, cafés and pubs will reopen with density limits in place, unfortunately not community leisure facilities like ours. 
  • Restrictions including mask-wearing remain in place. 
  • Victoria QR requirements are mandatory to check-in across the whole of the State 

Let's continue to work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.  

To get in touch with our customer care team please complete and submit your details through the Contact Us page on our website.

Update - 02/06/21

EXTENDED Circuit Breaker Lockdown

As per State Government directive, the current restrictions will remain in place for a further seven days. We will be closed until 5am Friday 11 June. 
Read more here VIC Government Update 

 

This period is subject to change in line with the extended circuit breaker lockdown revisions from the State Government.  

Due to this temporary closure, the following will continue:  

 

Your Membership    

  • Your membership will be placed on a free suspension for the further 7-day closure period. 

  • All future bookings you have made (for the closure period) will be cancelled.   

  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.    

  • We will be giving you FREE access to the Home Fitness Network during the closure period, please check your email for how to claim your access. 

 

What does the EXTENDED circuit breaker lockdown mean? 

You are required to stay home and within 10km of your home, with five exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 

  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 

  • Exercise within your neighbourhood, with your household members, your intimate partner, or one other person who is not from your household or your partner for up to two hours per day 

  • Authorised work or study 

  • To get your COVID-19 vaccination 

 

Restrictions including mask-wearing remain in place. 

Read more here VIC Government Update 

 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must keep our doors until the extended lockdown period concludes. We will keep you updated on re-opening. 
  

Please check our Facebook page and your email inbox to for continued advice. We thank you for your cooperation and support and are looking forward to connecting with you again very soon.  

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 


 

At this time, we are providing members with FREE access to the Belgravia Foundation’s Mental Health eLearning Program (MHeLP). 
 

MHeLP is an online resource that equips the learner to better understand their own and others mental health and improves their confidence to support someone living with a mental health condition.  
 

Click Here to Access FREE MHeLP Training 
 

Please check our Facebook page and your email inbox to for continued advice. We thank you for your cooperation and support and are looking forward to connecting with you again very soon.  

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Update - 27/05/2021

7-Day Circuit Breaker Lockdown in place 

 As per State Government directive, we will be closed effective from 11.59pm tonight (Thursday 27 May) until 11.59pm Thursday 3 June. 

This period is subject to change in line with revisions from the state government.  

Due to this temporary closure, please read below what this will mean for you, our members and guests.    

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).   

Your Membership    

  • Your membership will be placed on a free suspension for the 7-day closure period. 
  • All future bookings you have made (for the closure period) will be cancelled.   
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.    
  • We will be giving you FREE access to the Home Fitness Network during the closure period, look out for an email from us with details on how to claim your access. 

What does a 7-Day circuit breaker lockdown mean? 

You are required to stay home and within 5km of your home, with five exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 
  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 
  • Exercise within their neighbourhood, with your household members, your intimate partner, or one other person who is not from your household or your partner for up to two hours per day 
  • Work, where you cannot work from home or remotely 
  • To get your COVID-19 vaccination 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must close our doors by close of business today – Thursday 27 May 2021. We will keep you updated on re-opening so you can start to train with us again. 

Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read more here VIC Government Update 

Update - 25/05/2021

Face masks must be worn when visiting

As per State Government directive, revised restrictions apply effective 6pm tonight – Tuesday 25 May – Melbourne metro. 

Masks will be required indoors and outdoors where people cannot physically distance. Your face mask must be worn when visiting our centre except when in the pool, exercising or drinking. 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe. These restrictions are a "responsible step" to take to curb the outbreak.  

Update - 24/03/2021

Update. Eased restrictions and Check-In requirements 

In line with the announcement from the VIC Government, from 6pm on Friday 26 March, Victoria will further relax its COVIDSafe Settings. 

Face masks will no longer be required in retail settings but Victorians will still need to carry one with them at all times. 

There will no longer be limits on capacity (other than 1 per 2sqm density quotient). Please check our website for operating and timetable updates. 

As required by the VIC Government, we must manage Check-In and Out for Contact Tracing record keeping. 

What does this mean for you and us? 

  • Pen and paper contract tracing methods are no longer a suitable form of contact tracing 
  • All members, staff and visitors should Check in using the Services Vic app 

How to use the Services Vic app? 

  • The free Services Vic app is available for download from the Google Play Store and Apple App Store. 
  • You should use the Services Vic app each time you enter and exit our facility 

If you do not have a smartphone or are unable to use one, others in your group can check in for you or staff at the premises will be able to check you in manually. 

For more information and FAQs, CLICK HERE 

Our Centre’s COVIDSafe initiatives and practices are still in place to ensure a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

Thank you for your cooperation as we work to stay COVID-Safe.

Update - 26/02/2021

Don’t Make It a Task. Carry a Mask. 

In line with the announcement from the VIC Government, it is mandatory to carry a face mask with you at all times. You must wear a mask in situations where you cannot distance yourself 1.5m from others. This is relevant to both indoor and outdoor settings.  Even with a mask, please keep 1.5 metres distance between you and others. 

Please note: A face covering needs to cover both your nose & mouth and be either a cloth or surgical mask.  

Our Centre’s COVIDSafe initiatives and practices are still in place to ensure a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

Thank you for your cooperation as we work to stay COVID-Safe. 

Update - 17/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be re-opening on Thursday 18-February. 

Masks will be required indoors and outdoors where people cannot physically distance. Your face mask must be worn when visiting our centre except when in the pool, exercising or drinking. 

We will re-open with density limits in accordance with Government directives. Please check our timetable and refer to signage in our Centre for details. 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.  

Read VIC Govt statement here: 210217 - Statement From The Premier.pdf 

Update - 12/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be closed effective from 11.59pm tonight (Friday 12 February) until 11.59pm Wednesday 17 February. 

This period is subject to change in line with revisions from the state government. 

Due to this temporary closure, please read below what this will mean for you, our members and users.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  

Membership   

  • Your membership will be placed on a free suspension for the 5-day closure period.  
  • All future bookings you have made (for the closure period) will be cancelled.  
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   
  • Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.  

What does a 5-Day lockdown mean? 

You are required to stay home and within 5km of your home, with four exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 
  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 
  • Exercise within their neighbourhood, with your household members, your intimate partner, or one other person who is not from your household or your partner for up to two hours per day 
  • Work, where you cannot work from home or remotely 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must close our doors by close of business today – Friday 12 February 2021. We will keep you updated on re-opening so you can start to train with us again. 
 
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read VIC Govt updates here: Department of Health and Human Services Victoria | Coronavirus (COVID-19) daily update (dhhs.vic.gov.au) 

Update - 04/02/2021

The safety and wellbeing of our members and team members is our number one priority. 

In line with VIC Government directives, from 11:59pm on 3 February 2021 new statewide restrictions are in effect. Face masks are mandatory in public indoor spaces. 

All members and guests visiting our venue in the must carry and wear a face covering. 

  • You do not need to wear a face mask when exercising outdoors or indoors.  It is recommended that you wear a face mask when you are indoors, and you cannot keep 1.5 metres distance from others.    

  •   You still need to carry a face mask with you at all times. 

Exceptions to mask wearing are provided for children under 12 and people with medical conditions or disabilities. 

 
We will continue to operate with COVIDSafe initiatives and practices in place to provide a safe experience in our venue. This includes the use and provision of hand sanitiser stations, social distancing measures and revisions to our classes to cater for capacity restrictions.  

Click HERE for information from VIC Govt. 

For our members who cannot wear a face covering due to valid medical reasons, please contact our friendly team who can best guide you with advice, prior to your visit.  

 Let’s ensure we all do our bit to keep our Community, COVID-safe. 

  • Keep 1.5m apart 

  • Wash your hands regularly 

  • If you’re feeling unwell, stay home & get tested 

  • Plan your visit. Check our website for operating hours and timetables 

  
We'd like to thank you for your ongoing support as we all work together to stay COVIDSafe. 

Update - 18/12/2020 1:00pm

The State Government and health officials have imposed new border restrictions as a result of the growing coronavirus cluster in Sydney's Northern Beaches.  

Effective immediately (18.12.20) anyone travelling or travelled since Dec 11 from the NSW hotspot areas will need to be tested and self-isolate for two weeks. 

This includes visitors and residents returning home. 

For the health and safety of our guests and visitors we ask these restrictions to be followed. If you are  
feeling unwell or showing flu like symptoms to please get tested and not travel. 

If this impacts your plans or any planned visit to our venue, please contact our staff to discuss your options.  

For full info and specific hotspot areas please visit: 
https://www.dhhs.vic.gov.au/coronavirus?gclid=CjwKCAiAoOz-BRBdEiwAyuvA6xPgJU7fkPOwyKgi-sb5rLuT-e6Wld8OdWTv_3PCe3zzO0HwYd_R7hoC5U0QAvD_BwE 
 
Stay Safe and Have a Happy Holidays. 

Update - 09/11/2020 3pm

We are BACK!

With the Victorian State Government announcing the easing of restrictions, we are open with access to the indoor 25m pool, warm water pool and health club from TODAY, Monday 9th November!  

Due to the current restrictions, we will be opening with a change of operating hours, limited numbers & bookings are essential to avoid disappointment. 

OUR MEMBERSHIPS AND PASSES

  • Health Club and Aquatic Memberships will resume as of the 3rd of December. 

  • Multi-Visit passes and Casual visits can be purchased upon entry via Tap & Go. 
 

BOOKINGS

Bookings will need to be made in advance for group fitness classes to avoid disappointment. Following social distancing rules and the state regulations, we are limited to the number of people in each room and class as well as the venue overall. 

In the interest of public safety, walk-ins will not be available.

Update - 7/07/2020 4pm

IMPORTANT MEMBER UPDATE 

As per this afternoon’s State Government announcement, Premier Daniel Andrews has confirmed that Victoria will be increasing its COVID-19 restrictions, with Stage 3 “stay at home” restrictions reinstated across metropolitan Melbourne and Mitchell Shire from 11:59pm on Wednesday 8th July, this means that our Centre will be temporarily closing for 6 weeks or until directed by the State Government.  

 

There are only four reasons you can leave home:   

  1. To shop for food and essential goods and services. 

  1. For care or compassionate reasons (for example, this includes shared parenting obligations or providing care and support to an unwell, disabled, elderly or pregnant friend or relative).   

  1. Exercise - outdoors only, limited to your family or one other person. Personal Training will be allowed. If you are interested in engaging in any of these sessions, please get in contact with us.  

  1. For work or study – if you can’t do it from home   

  

Learn more here about what exercise you can and cannot do. 

 

Due to the local lockdown announcement made by the Victorian Government, please read below what this will mean for you, our members and guests.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and Victoria’s healthcare workers and slow the spread of coronavirus (COVID-19).  

Membership (for members residing in lockdown areas)  

  • Your membership will be placed on a free suspension.  

  • All future bookings you may have will be cancelled.  

  • We will contact you once the advised local lockdown period concludes in 6 weeks time, or as directed by the Victorian Government.   

  • Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.  

 

I booked in for a session. Will these run as planned? 
Unfortunately not. Any booked sessions will be cancelled because we must close our doors on Wednesday 8th July. 
 
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Update - 20/06/2020 5:00pm

As per the latest state government announcement on Saturday 20 June 2020, we will re-open our doors as originally planned on Monday 22 June 2020. 

As published by the Victorian government and Dan Andrews at 2:47pm on Saturday 20 June, the restrictions state that come into effect from 11.59am 21 June 2020, will “Allow indoor sports centres and physical recreational venues, including gyms, to open with up to 20 people per space and up to 10 people per group at any one time.” 

To view all opening details at our facility under the new restrictions, please click here.

To view the full summary of the update for Victoria's Stage 2 Restrictions updates please, click here: https://twitter.com/DanielAndrewsMP/status/1274202213670203392/photo/1

Update - 17/06/2020 6:00pm

We’re thrilled to inform you that the Government restrictions have started to lift in VIC and we are all set to re-open in stage 2 with restrictions!   

This means, as a community, we can start moving together again!  

We will move into stage 2 restriction easing on Monday 22nd June with restrictions in place to support social distancing requirements.  

This means you can again start to access the gym (including gym equipment), group fitness classes and pools.

From our Centre family to yours, we look forward to welcoming you back!   

Update - 29/05/2020 5:00pm

We’re thrilled to inform you that the Government restrictions have started to lift in VIC and we are all set to partically re-open!  

This means, as a community, we can start moving together again! 

We will re-open our POOLS on Monday 1st June with restrictions in place to support social distancing requirements. Check your email for more details. 

From our Centre family to yours, we look forward to welcoming you back!  

Update - 12/05/2020 5:00pm

We're thrilled that we are starting to feel a little bit of freedom. We are working with our teams and partners on the newly relaxed restrictions and what that might look like as a partial re-opening of our centre. With the relaxing of restrictions, it is now more important than ever to be safe & sensible. We’re ensuring that for you!

All members will be updated via email if we are able to re-open safely with these new restriction changes. Follow us on social media to stay up to date.

Update - 08/05/2020 5:00pm

Following todays Federal announcements we have received a number of enquiries about our re-opening.
 
Please be assured we are closely monitoring further State Government announcements regarding the easing of social restrictions and as we become clearer on these guidelines, we will make a decision on our re-opening and will communicate this to you as soon as possible.
 
Our focus remains the health and safety of our staff and communities. We have done extensive planning and will continue to take our time to make the best decision for everyone before we confirm a date.

Update - 19/03/2020 11:00am

As the COVID-19 situation evolves at a rapid rate, we continue to closely monitor the situation. This morning Prime Minister Scott Morrison addressed Australia with updated Coronavirus (COVID-19) measures, to further protect Australians. These measures came into effect at 5pm (AEST) today.  

The key measure which relates to health, fitness and leisure facilities includes:  

‘Settings like gyms, indoor fitness centres and swimming pools are not required to close at this time providing they meet these requirements for social distancing and hand hygiene. Such venues should take actions to ensure regular high standards of environmental cleaning take place.’  

In line with this measure, the following measures must be practiced by all who visit our Centre, including our staff:  

  • Maintain a distance of 1.5 metres between patrons  
  • Keep up high hygiene practices, including using hand hygiene products and suitable waste receptacles need to be available, with frequent cleaning and waste disposal.  

The full media statement made by the Prime Minister of Australia may be viewed here.  

Click here to see related statements from SportAUS  and Fitness Australia

It’s important to remember that maintaining our physical and mental health is extremely important on an ongoing basis. 

Additionally, we’d like to remind you that the highest levels of cleanliness and hygiene are being maintained within our facilities. This includes:  

  • Updated signage: we’ve updated in-centre signage to include the latest information and hygiene practices as advised by the Australian Government  
  • Additional cleaning of the facility throughout the day; including frequent sanitisation of equipment, surfaces, bathrooms and other areas.   
  • Additional sanitisers and antibacterial products for your use 
  • Daily staff meetings, ensuring everyone is up to date with the latest information  

Thank you for your support and we will continue to keep you updated with any changes and developments as they occur.  

Update - 17/03/2020 5:00pm

Our Centre is open for business!

We have been closely monitoring the escalating Coronavirus (COVID-19) outbreak in our community and across the country.

We would like to reassure all of our members that our facilities follow the strictest hygiene standards and are still safe to visit unless otherwise advised. However, we are aware of the potential for an infection within our facility and would like to update you on the precautionary measures that we have taken within our facility.

We understand that some of these measures may be inconvenient, but they have been put in place to ensure that we are doing everything possible to proactively prevent an outbreak within our facility.

Please note that the measures listed below are being reviewed on a daily basis in conjunction with advice from the government and World Health Organisation.

Hygiene Action Plan

  • Signage in facilities displaying up-to-date health alerts, hygiene advice and other essential information
  • Please ensure that you wipe down all equipment thoroughly with a towel after using
  • Showering and washing prior to entering the pool
  • Please use hand-wash facilities in the bathroom

Operations Changes

  • Additional hand sanitization stations (targeting doors and areas of contact)
  • Modified older adults programming (check website)
  • Modified & removed various group fitness and Coaching Zone classes, including reduced class capacity
  • Modified swim school programming
  • 20 additional disinfectant spray bottles placed in gym and group fitness for staff and patron use
  • Closed various cardio machine and spin bikes to support social distance
  • Increased cleaning schedules – particularly in health club
  • Closed the Café
  • Cancelled birthday party and other group bookings
  • Cancelled all off-site programming
  • Increased signage across all areas
  • Actively reinforcing “no towel – no workout” & “no towel – no sauna” policies
  • Turned exit doors to health club to automatic to avoid personal contact 
  • Turned exit doors in relevant changerooms to automatic to avoid personal contact
  • Leaving internal stadium and spin class doors open to avoid contact
  • Deployed Duty Manager to increase daily cleaning tasks
  • Notified cleaners of sanitization priorities
  • Reduced staff levels in areas to adhere to social distancing guidelines. e.g. 1 Customer Service Officer
  • Closed Saunas and Steam Room 
  • Closed second entrance to stadium to avoid hand contact
  • Additional spa signage regarding social distancing
  • Placed limitations on spin room and wellness studio
  • Deployed unused swim instructors to additional disinfecting tasks for hand rails in pool hall 
  • Closed Bubble taps 
  • Removed further gym equipment including boxing gloves
  • Closed low usage change cubicles to allow cleaners extra time on areas of contact.
  • Adjusted entry point to crèche to remove usage/contact with two doors
  • Removed mats from Coaching Zone area
  • Revised a number of equipment sharing activities form the session routines for Coaching Zone group fitness class
Health Action Plan
  • For anyone experiencing flu, cough and cold symptoms, we ask that you refrain from visiting the facility.
  • If you did visit the facility when you were unwell, we ask that you advise the facility manager by phone or email.

Thank you for your cooperation and for respecting our responsibility to minimise risk of transmission within our facility to our team and members.

Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
 

What happens to Swim School or Personal Training sessions I have booked?

If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.

Are casual passes still available for purchase?

Yes. Casual passes are still available for purchase.

TripAdvisor Panel

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